Hitachi Rail RCS France SAS through its fully owned subsidiary in India Hitachi Rail GTS India has been providing smart and digital fare collection & ticketing systems to DMRC since 2001. Hitachi Rail RCS France SAS is the global leader in providing cutting edge digital fare collection and ticketing systems to many large public transport/metro operators around the globe from New Zealand to Dubai to Mexico.
Smart Commuting, Smarter Cities: Delhi Metro Rail Corporation (DMRC) continues to set global standards for urban transportation with its smart, inclusive, and future-ready metro systems. At the forefront of this transformation stands Hitachi Rail GTS India, playing a pivotal role in revolutionizing passenger journeys through cutting-edge fare collection and ticketing systems and station management innovations under the landmark DS-24 project.
Innovative Fare Collection Solutions: The DS-24 project introduces a cutting-edge Automatic Fare Collection system, offering commuters unparalleled convenience through a fully digital ecosystem. Commuters now enjoy seamless travel using three flexible check-in/check-out methods: Common Stored-Value Cards (CSC), National Common Mobility Cards (NCMC), and versatile QR tickets. QR ticketing has been thoughtfully integrated across multiple popular digital platforms such as Amazon, Phone Pe, Paytm, One Delhi App, DMRC Momentum, WhatsApp, and IRCTC, making travel more accessible and hassle-free than ever.
Empowering Seamless Mobility: MJQRT Redefines Ticketing: Hitachi’s commitment to innovative digital ticketing is the pioneering Multi-Journey QR Ticket (MJQRT), a unique smartcard-like digital solution designed exclusively for DMRC. This advanced QR technology securely stores balance information, enabling automatic fare deduction and granting users the flexibility of multiple rides via a simple mobile interface. MJQRT offers a hassle-free, cashless commuting experience, showcasing Hitachi’s commitment to user-centric innovation.
Unlocking Seamless Travel Across Networks (MaaS): The DS-24 system sets a new standard for interoperability, enabling passengers to travel effortlessly across different transit networks. By integrating Delhi Metro (DMRC), Indian Railways (IRCTC), and NCRTC & RapidX regional transport, it enables passengers to travel effortlessly using a single QR ticket setting a live and operational foundation of Mobility As A Service (MaaS) in Delhi-NCR region.
Empowering Accessibility for All: DS-24 also underscores DMRC’s unwavering commitment to inclusive travel through the introduction of Automatic Swing Barriers (ASB) that cater to passengers with reduced mobility. These barriers are being deployed across the metro network to ensure seamless access, promoting equitable urban mobility and reaffirming DMRC’s commitment to creating a barrier-free environment for all commuters.
Optimized Station Operations: Hitachi Rail’s Compact Station Module (CSM) brings operational efficiency to the forefront by consolidating Ticket Office Machines, ticket validators, and QR terminals into a single, space-saving unit. By integrating multiple functions into one device, CSM enhances the overall efficiency of station operations allowing for smoother passenger flow and more effective management of station resources.
Elevating Legacy Systems for a Smarter Future: In one of the biggest and most complex Metro AFC upgrade projects globally, Hitachi Rail GTS has upgraded the legacy AFC systems at around 256 stations involving more than 7000 AFC equipment with modern state of the art AFC system with QR, NCMC, UPI facilities along with multiple digital channels for ticket purchase and payment options. This comprehensive modernization ensures flexibility and forward compatibility, allowing the system to adapt to evolving payment technologies and passenger needs. By upgrading its infrastructure, DMRC is setting the stage for a more efficient, convenient, and future-ready transportation system.
Hitachi Rail GTS India’s vision of “Mobility that Moves with You” is brought to life through the DS-24 project, a testament to innovative and inclusive metro infrastructure. Together, DMRC and Hitachi are redefining urban mobility, creating a smarter, more connected experience that adapts to the evolving needs of passengers.
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