The Delhi Metro Rail Corporation (DMRC) has partnered with NPCI BHIM Services Limited (NBSL) to launch “DMRC Pay powered by BHIM” which enables smooth in-app UPI payments through its Sarthi app. The move helps ensure faster, more secure, and convenient digital ticketing. It also marks DMRC as the first public sector entity to implement next-gen UPI solutions for improving travel for millions of commuters across NCR.
Introduction:
In a landmark step towards digital convenience and cashless commuting, the Delhi Metro Rail Corporation (DMRC) has integrated BHIM Vega, a next-generation UPI payment solution, within its official Delhi Metro Sarthi app. The new feature allows commuters to make swift and secure ticket purchases with a single click, eliminating the need for external payment gateways.
Through this innovation, Delhi Metro continues to strengthen its reputation as one of the most tech-forward transport systems in the country. It is expected to streamline transactions, reduce physical queues, and encourage even more commuters to choose digital ticketing.
Simplifying payments through BHIM Vega:
BHIM Vega solution is developed by NPCI BHIM Services Limited (NBSL) which acts as an advanced merchant plugin offered via acquiring banks. Unlike Traditional UPI payment systems that redirect users to external gateways, BHIM Vega enables in-app, one-click payments.
Key features of BHIM Vega integration:
- Direct UPI registration: Commuters can create and link UPI IDs directly on the Sarthi app.
- Bank and RuPay card linkage: Easy connection of accounts and cards for smooth transactions.
- Secure and fast checkouts: Eliminates redirection for a frictionless experience.
- Certified by NPCI: Ensures reliability, safety, and compliance with national standards.
The system is particularly suited for high-frequency services like metro travel, OTT platforms, and food delivery, where speed and reliability are critical.
Features offered beyond ticketing:
In addition to UPI ticketing, the Delhi Metro Sarthi app also offers the following
- ‘Jai Hind Sound and Light Show’ at Red Fort, featuring two daily shows within 50 seats each with no extra convenience fee. This show also presents a dramatic account of India’s history from the 17th century to the present day.
- Noida Metro (NMRC) ticketing integration: Delhi Metro Sarthi app and NMRC ticket app offer integrated ticketing and journey planning for a smooth travel experience.
- DTC bus ticketing via ONDC: This Integration allows passengers to buy tickets for multiple public transport modes (DTC, DMRC, NCRTC, NMRC) in one place, saving time and hassle.
- Recharge of Airtel Payments Banks’s RuPay NCMC card: Passengers can now recharge their NCMC card via various digital modes like UPI, Debit, Credit cards, as well as update card balance directly through the app.
The Sarthi app is now quickly evolving into a one-stop mobility platform. This reflects the DMRC’s vision of building an interconnected urban mobility ecosystem.
Digital innovation altering public transport:
Currently Delhi Metro’s network witnesses 7 million passenger journeys daily, with over 70% of commuters already opting for digital ticketing. The integration of UPI payments into the app is expected to further promote digital adoption among passengers, making travel faster, safer, and more efficient.
The adoption of this technology also signifies a broader shift to providing advanced digital solutions to match evolving commuter expectations
Insights:
Shri Vikas Kumar, Managing Director, DMRC, said, “Delhi Metro has consistently been at the forefront of digital innovation. With the launch of ‘DMRC Pay powered by BHIM’, we are further simplifying daily ticketing for our passengers. One-click, in-app UPI payments will not only save time but also streamline the entire experience. This also reflects our focus on offering a unified digital mobility solution.”
Shri Lalitha Nataraj, Managing Director and CEO, NBSL said, “At BHIM, our focus has always been on building simple, secure, and inclusive digital payment experiences. This collaboration with DMRC is a step forward in bringing UPI’s convenience directly into the daily lives of millions of commuters. By enabling in-app, one-click payments through BHIM Vega, we’re proud to support public transport systems in becoming faster, smarter, and more digitally empowered.”
Shri Anubrata Biswas, MD and CEO of Airtel Payments Bank commented, “At the Bank, we shall continue to solidify our presence in mobility solutions by building accessible and reliable digital payment solutions. Our partnership with DMRC has focused on simplifying fare payments, and the integration of Airtel Payments Bank’s NCMC card recharge facility on the DMRC’s Momentum app is a significant step in that direction.”
Conclusion:
The integration of BHIM Vega within the Delhi Metro Sarthi app marks a milestone in India’s digital transformation journey. DMRC remains committed to providing smoother, faster, and more convenient travel for commuters through the use of cutting-edge technology, and building a truly interconnected public transport ecosystem. These improvements are a part of a broader effort to provide a single digital platform for all public transport related needs across the NCR.
Source: Delhi Metro – Press Release | Image Credit: Delhi Metro
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