Delhi Metro Rail Corporation (DMRC) has assigned a 15-year Comprehensive Annual Maintenance Contract (CAMC) worth over Rs. 7 crore to Johnson Lifts Pvt. Ltd. for the maintenance of 12 elevators at Metro Niketan SG. The contract ensures safety and reliability for a longer time and it will come into effect after the completion of defect liability period of two years.
Introduction:
The Delhi Metro Rail Corporation (DMRC), showcases its commitment to ensuring safe, reliable, and efficient vertical transportation across its infrastructure by awarding a vital long-term maintenance contract to Johnson Lifts Pvt. Ltd. This step is aimed at strengthening the operational efficiency of passenger movement systems at one of its facilities—Metro Niketan.
Contract Details:
- Contract ID: OEM-1886
- Scope of Work: Long-Term Comprehensive Annual Maintenance Contract (CAMC)
- Elevator Quantity: 12 units
- Elevator Manufactured by: Johnson Lifts
- Location: Metro Niketan SG (under Contract CC-120)
- Contract Value: Rs. 7,03,79,770.96
- Maintenance Duration: 15 years (post expiry of 2 years Defect Liability Period)
This CAMC will ensure that all 12 elevators, originally supplied and installed by Johnson Lifts, are maintained as per OEM (Original Equipment Manufacturer) standards, allowing optimum performance, less breakdowns, and better commuter safety.
Ensuring Long-Term Reliability:
The decision to award a 15-year maintenance order reflects DMRC’s strategic shift towards preventive and lifecycle-based asset management. Given the complex nature of elevators in high-footfall facilities, especially in residential and administrative blocks like Metro Niketan, uninterrupted service is paramount.
By involving the OEM, Johnson Lifts, in a long-term engagement, DMRC ensures–
- OEM-Grade Maintenance Practices
- Availability of Genuine Spare Parts
- Trained Technicians Familiar with the System Design
- Real-Time Monitoring and Predictive Maintenance Possibilities
Strategic Importance of Metro Niketan:
Metro Niketan SG is a vital DMRC property under the CC-120 project package, typically serving as a residential or operational block for metro staff. Ensuring the upkeep of vertical mobility infrastructure here has both functional and safety imperatives.
As DMRC’s network and associated infrastructure scale, robust O&M (Operations and Maintenance) strategies like this contract become important for long-term sustainability.
Industry Collaboration and OEM Participation:
The contract showcases a growing trend of public-private collaboration in the Indian urban mobility ecosystem. OEMs like Johnson Lifts are being increasingly entrusted not just with manufacturing and supply, but with the full lifecycle management of their products. This allows government agencies like DMRC to focus more on core operations while ensuring quality and accountability from vendors.
Conclusion:
With this strategic 15-year CAMC, DMRC showcases its focus on safety, uptime, and long-term asset performance. Collaboration with Johnson Lifts for OEM-level maintenance allows seamless service for Metro Niketan’s residents and staff, aligning with global standards of urban infrastructure maintenance and sustainable metro asset management.
Source: DMRC – Tender Update | Image Credit (representational): DMRC
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